Shipping policy
Order Processing
Orders are processed within 1–3 business days after payment confirmation. You will receive a tracking number once your order ships.
Shipping Method
We ship from Guangzhou, China via YunExpress dedicated line, with full end-to-end tracking.
Delivery Time
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United States / United Kingdom: 7–15 business days
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Europe: 8–18 business days
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Canada / Australia: 10–20 business days
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Asia: 5–12 business days
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Rest of World: 10–25 business days
Delivery times are estimates and may be affected by customs or peak seasons.
Free Shipping
We offer free shipping on all orders. No minimum purchase required.
Customs & Taxes
All import duties and taxes are covered by us. You will not be charged any additional fees upon delivery.
Lost or Damaged Packages
If your tracking shows no movement for over 15 business days, contact us. Confirmed lost packages will be replaced or fully refunded. Damaged items must be reported within 7 days of delivery with photos.
Contact
Email: steven@cybrclub.com
Response Time: Within 24–48 hours (Monday–Friday)